01. Executive Summary
02. Scope of the Report
02.1 Market Overview
02.2 Product Offerings
03. Market Research Methodology
03.1 Market Research Process
03.2 Research Design
03.3 Research Methodology
04. List of Abbreviations
05. Introduction
06. Technical Overview
06.1 Introduction
06.2 Types of Unified Communication
06.3 Characteristics of Unified Communication
06.4 Unified Communication in Terms of Deployment
06.5 Market Overview
06.6 Market Size and Forecast
06.7 Five Forces Analysis
07. Market Segmentation by Service
07.1 Global Unified Communication as a Service Market 2012-2016
08. Geographical Segmentation
08.1 Global Unified Communication Market by Geographical Segmentation 2012-2016
08.2 Global Unified Communication Market in the EMEA Region
08.2.1 Market Size and Forecast
09. Buying Criteria
10. Market Growth Drivers
11. Drivers and their Impact
12. Market Challenges
13. Impact of Drivers and Challenges
14. Market Trends
15. Trends and their Impact
16. Vendor Landscape
16.1 Competitive Scenario
16.2 Competitive Analysis
16.3 Other Prominent Vendors
17. Key Vendor Analysis
17.1 Avaya Inc.
17.1.1 Business Overview
17.1.2 Business Segmentation
17.1.3 SWOT Analysis
17.2 Alcatel-Lucent SA
17.2.1 Business Overview
17.2.2 SWOT Analysis
17.3 Cisco Systems, Inc.
17.3.1 Business Overview
17.3.2 SWOT Analysis
17.4 Microsoft
17.4.1 Business Overview
17.4.2 SWOT Analysis
17.5 Siemens Enterprise Communications GmbH & Co. KG
17.5.1 Business Overview
17.5.2 Key Information
17.5.3 SWOT Analysis
18. Other Reports in this Series
List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Integration of Communication
Exhibit 3: Difference between Traditional and Modern Technologies
Exhibit 4: Characteristics of Unified Communication
Exhibit 5: Unified Communication Deployment Status
Exhibit 6: Popular Elements of Unified Communication Services
Exhibit 7: Global Unified Communication Market (US$ billion) 2012-2016
Exhibit 8: Global Unified Communication as a Service Market (US$ billion) 2012-2016
Exhibit 9: Key Elements of Unified Communication as a Service Market
Exhibit 10: Global Telephony Unified Communication as a Service Market (US$ billion) 2012-2016
Exhibit 11: Global Collaboration Unified Communication Market as a Service (US$ billion) 2012-2016
Exhibit 12: Global Unified Communication Market by Geographical Segmentation 2012
Exhibit 13: Global Unified Communication Market in the EMEA Region (US$ billion) 2012-2016
Exhibit 14: Advantages of Cloud Based UC over On-premises UC
Exhibit 15: Focused Areas for Customer Satisfaction
Exhibit 16: Vendors and their Quadrants
Exhibit 17: Vendor Competitive Scenario
Exhibit 18: Avaya Product vs Services (2011-2012)
Exhibit 19: Business Segmentation of Avaya
【掲載企業】
Avaya Inc., Alcatel-Lucent SA, Cisco Systems Inc., Microsoft Corp., Siemens Enterprise Communications GmbH & Co. KG, Aastra Technologies Ltd., IBM Corp., NEC Corp., Mitel Networks, Interactive Intelligence Inc., SAP AG, and Toshiba Corp.
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